Service
Guest management & logistics
We handle RSVPs by message and call, collect identification and travel details, and build the rooming lists, guest lists and logistics sheets. During the event a hospitality desk runs 24 hours at the main venue, and every room gets a call before it needs to be anywhere.
What is included
The work itself.
- RSVP messages and calls to every guest
- Identification and travel details collected
- Rooming lists, guest lists and logistics sheets
- Check-ins and check-outs managed
- A 24-hour hospitality desk at the main venue
- Reminder calls to each room during events
- Dietary, accessibility and special requests coordinated
What does the hospitality desk do?
It sits in the lobby of the venue where guests are staying and runs around the clock — enquiries, event information, coordination. It is the answer to 'who do I ask?'.
Why call every room?
So guests arrive on time and know what is available to them — makeup, laundry, the rest. It is the difference between a schedule that holds and one that drifts.
Also
Other things we plan.
Enquire
Tell us about your riwaayat.
A few questions to start. We read every enquiry ourselves and reply within a day — usually with more questions, because that is how the planning actually begins.
Prefer email? Write to info@riwaaya.in.